Use of and access to this Website is subject to the following terms and conditions.

Please read all the terms and conditions set out below. When You access this site for the first time You agree to be bound by all terms and conditions for the use of this Service. We may vary the terms and conditions for the use of this Service from time to time by posting revised terms and conditions on the site. It is your responsibility to check whether the terms and conditions have been revised. Your use of this Service after the date on which We post the revised terms and conditions shall be deemed to constitute your acceptance of the revised terms and conditions.

If You do not agree to obey these terms and conditions You must stop using this site immediately.


In these terms and conditions:
•  "Photo ID Card People" means the company registered in England & Wales with company number 6258652
•  "Service" means the on-line Service provided by us at from time to time.
•  "Person" means an individual, or a body corporate or unincorporated, and "Persons" shall be construed accordingly.
•  "Register" means completing the registration process and clicking on "I Accept."
•  "Registered Account" means your use of the Service through the username chosen by You during the registration process.
•  "You" or "your" means the Person using this site or named in the registration details (if any) accompanying these terms and conditions.
•  "your Communications" means any communications received or sent by You through the Service including e-mails and SMS messages.
•  "your Material" means any material within the Service which originated from You through the Service.
•  "We" and "us" and "The Company" means Photo ID Card People.
•  "Site" means


You will be required to register if You wish to use certain of the facilities provided by this site. If You do not register then these facilities will not be available to You.

If You do register, You confirm and warrant that all the information supplied by You when You register is true, complete and accurate in all respects. You agree to maintain up to date your information.

We will review your registration details and if You satisfy our validation checks We will provide You with access to the facilities for which You have registered.

If You do not satisfy our validation checks We will notify You by email.

Provision of the Service

We agree to provide You with the Service in accordance with these Terms and Conditions.
The service will be provided on an "as is" and "as available" basis. We cannot guarantee that the service will be provided fault-free and We do not undertake or warrant that the service will be free from defects.

We may temporarily suspend the service either partially or completely for any reason. We will restore the service as soon as reasonably practicable after a suspension. We will not be liable to You for any loss which You incur as a result of any such suspension.

The pages contained in this site may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so.

The information contained in the material in this site is only for information purposes. The material on this site does not constitute advice and You should not rely on any material on this site to make (or refrain from making) any decision or take (or refrain from taking) any action.

Photo ID Card People grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Photo ID Card People. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another web site or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Photo ID Card People and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Photo ID Card People 's or its affiliates' names or trademarks without the express written consent of Photo ID Card People. Any unauthorised use terminates the permission or license granted by Photo ID Card People.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of this site as long as the link does not portray Photo ID Card People, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Photo ID Card People logo or other proprietary graphic or trademark as part of the link without our express written consent.

Your communications may be monitored to allow support of the service or where We have reason to believe there may have been a breach of the usage policy.

Use of the Service

You warrant and undertake to us that You will use your best endeavors to ensure that your material and your communications and your use of the service is in compliance with all applicable laws and regulations and in particular that it is not:-

•  Defamatory, offensive, indecent or of an obscene or menacing character; or
•  Passing off as another party, or
•  Likely to cause annoyance, inconvenience or anxiety to any person; or
•  Likely to breach any copyright or confidentiality or privacy or other intellectual property of any person; or
•  Fraudulent or connected in any way with the committal or possible committal of a criminal offence; or
•  Material of a racial or sexually discriminatory nature; or
•  In breach of these terms and conditions of use.

You are fully responsible for maintaining a copy of your communications and your material. We will not be liable to You for any loss, corruption or damage to your communications or your material.

Except as expressly permitted by these terms and conditions, You may not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any of the contents of this site. In particular, You may not cache any of the contents for access by third parties nor mirror any content.

You may only download, use, reproduce and print materials appearing on this site for your own personal, non-commercial purposes.


We advise You not to disclose your password to any other person. We also advise You to choose a password which will remind You of your password but will not allow another person to guess your password.

You are fully responsible for ensuring that no unauthorised access is obtained to the service through your registered account. You will be entirely liable for all activities conducted and charges incurred through your registered account whether authorised by You or not.

If We have reason to believe that there has been or is likely to be a breach of security or misuse of the service We may cancel your access and may notify You accordingly.

If You forget your password, please use the password reminder on-line service. If You have been are unable to successfully use this service then please contact us and if You satisfy our security checks We will issue You with a new password by email.

You acknowledge that We may be obliged by law to store all of your communications or your material and activity logs for a particular length of time and that We may be required by law to disclose details about these to government and law enforcement officials and other such agencies.

Ending the service

We can suspend or terminate your access to and/or use of the service or any part of the service if: We believe that You have provided false information on registration or that You have intentionally failed to notify us of any changes to this information.

You break any provision of the terms and conditions of use policy.

We believe that your registered account is being used in a manner prohibited in the terms and conditions of use policy. If We delay in acting on a breach of this terms and conditions of use policy then delay will not be regarded as a waiver of the breach.


In performing any obligation under this terms and conditions of use policy, our duty is only to exercise reasonable care and skill of a competent on-line service provider.

We shall not be liable for any damages, including without limitation, indirect or consequential damages, howsoever arising out of your use of this site or in respect of any of your actions or omissions taken in reliance on any of the advice or information contained on this site or any site to which this site is linked.

Nothing in these terms and conditions limits our liability for death or personal injury resulting from our negligence. We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.

Third party sites

We do not control nor are responsible for any sites which are linked from this site by hypertext that are not operated by us or by our associated companies. Our inclusion of hypertext links to such sites does not imply any endorsement of the material contained on the sites or of the owners.


You shall indemnify and hold us harmless from all losses, liabilities, costs and expenses in connection with any claim by any third party with respect to any alleged or actual infringement of Copyright, Trademark, Service Mark, Collective Mark or any other proprietary rights or any false or misleading statements or breach of advertising standards resulting from the use of this service by You. This clause shall survive termination of this agreement for any reason whatsoever.

Privacy of personal information

We may use your personal information as described in our privacy policy and You acknowledge that any personal information disclosed by You in public areas of the Service is at your own risk and may be used by others.

Intellectual property rights

All rights, including copyright, in the content of these Web pages from time to time are owned or controlled for these purposes by Photo ID Card People Limited.

All trade marks, names, and logos are the proprietary marks of us or of our associated companies. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on You any licence or right under any trade marks, names or logos.


You are not allowed to transfer or attempt to transfer this agreement in whole or in part to any other person.

Electronic notices

When You visit this site or send e-mails to us, You are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, You consent to receive communications from us electronically and You agree that all agreements, notices, disclosures and other communications that we provide to You electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Matters beyond our reasonable control

If We are unable to provide this Service because of something beyond our reasonable control such as technical failure, lightning, flood, or exceptionally severe Weather, fire or explosion, civil disorder, war, or military operations, natural or local emergency, anything done by government or other competent authority or industrial disputes of any kind (whether or not involving our employees), We will not be liable for this.

Virus protection

We make every effort to check and test material at all stages of production. You must take your own precautions to ensure that the process which You employ for accessing this Website does not expose You to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. It is always wise for You to run an anti-virus program on all material downloaded from the internet.

We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this Website.

Electronic notices

When You visit this site or send e-mails to us, You are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, You consent to receive communications from us electronically and You agree that all agreements, notices, disclosures and other communications that we provide to You electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Returns and Refunds

Where an item is faulty, please return it to us within thirty days of receipt. Your right to return items to us in accordance with these terms and conditions, is in addition to any other statutory rights you may have.

If you are eligible for a refund, we will reimburse the price you paid for the product via your original payment method. Alternatively, we may offer a replacement and resend it free of charge. Please note it is not our policy to offer both.

Refunds cannot be given if the fault is a result of your own actions such as product misuse or, if any personalisation is mis-spelt or if you have uploaded an image of a low resolution or size.

Refund Disclaimer

If You breach, or We believe you have breached any of these terms and conditions you will not be eligible for a refund on any amount paid to Us.

Amendments & Cancellation

Although we will endeavour to make any requested changes to your order we are unable to do so once the Service has been initiated and/or completed. For the avoidance of doubt we are unable to offer any refund or amendments where the Service has been initiated or completed prior to you advising of any Amendments or Cancellation.

We advise you to contact us as soon as possible should you require a change to the Service of wish to cancel but such Amendments or Cancellations will be at our absolute discretion.



All our delivery options and prices can be viewed on our Pricing page click here.

Overseas orders may be subject to import duties, which are the buyers responsibility.


All international orders are shipped via Royal Mail, UK orders 1st Class are shipped with Royal Mail. Next Working Day courier for the UK mainland is with UK Mail.

You will receive an on screen confirmation once your payment has been authorised, which will confirm the address the goods are to be delivered to along with your order reference number. Please quote this number with any queries. An email confirmation acknowledging receipt of your order will follow.

We strive to answer all queries within one working day.

All orders are dispatched using Royal Mail Click & Drop services. With the exception of 'Special Delivery Guaranteed' and 'Tracked with signature', where there is no recipient in to accept your parcel, Royal Mail may choose to deliver them to a suitable Safeplace location at your address leaving a card. 

When you receive your goods please open the parcel and examine them before signing to ensure they are in good condition - if the packaging or item is damaged please do not accept the goods and notify us as soon as possible. If you are unable to check the item at the time of delivery, please sign as unchecked but do make sure to report any issues within 24 hours.

If items are signed for in good condition that later prove to be damaged we have no recourse with the carriers so please check items thoroughly to avoid any disappointment. If there is no-one in to sign for the goods, they will be taken back to the courier depot and a card left.